Frequently Asked Questions

How do I know I am getting genuine products from reputable brands?

We partner directly with leading manufacturers to ensure that all products listed on our website are genuine and meet industry standards.

Can I compare prices and features of products from different brands?

Yes, our website allows you to compare prices, features, and specifications of products from different brands, making it easier for you to make an informed decision.

Do you offer bulk purchase discounts for large orders?

Yes, we offer competitive pricing and bulk purchase discounts. Please contact our sales team for more information on bulk orders and special rates.

How reliable is your delivery service?

We pride ourselves on our reliable delivery service, ensuring that your materials arrive on time, every time. We offer 24/7 delivery options to meet your project timelines.

Can I return or exchange products if they do not meet my expectations?

Yes, we have a hassle-free return and exchange policy. If you are not satisfied with the products, you can initiate a return or exchange request within the specified period.

How do I get a quote for my order?

Yes, you can check the My Enquiry Section and you will get updtae on your Whats APP number

Is there customer support available if I need assistance?

Absolutely! Our professional customer support team is available to assist you with any queries or issues. You can reach us via phone, email, or chatbot

How do I track my order once it's placed?

Once your order is placed, you will receive a confirmation email with a tracking number. You can use this tracking number on our website to monitor the status and delivery of your order.

What is the "Three Quote" feature?

The "Three Quote" feature provides you with multiple pricing options for your enquiry, allowing you to compare and choose the best option for your needs. We provide quotes based on "User Selected," "L1 Recommendation," "Best Price," and "Best Quality."

How does the "Three Quote" feature work?

Once you submit an enquiry, our system generates three different quotations for you: User Selected: Prices based on the brands and products you specifically requested. L1 Recommendation: Our expert recommendation for the best value-for-money options.

Can I customize the brands and products I receive quotes for

Yes, you can select your preferred brands and products, and we will provide a quote based on your selection, labeled as "User Selected

How do I know which quote to choose

Each quote is tailored to offer different benefits. If budget is your primary concern, "Best Price" might be the best option. If quality is your priority, consider "Best Quality." Our "L1 Recommendation" provides a balanced choice considering both cost an

What factors are considered in the "L1 Recommendation" quote?

Our "L1 Recommendation" quote considers various factors, including product quality, reliability of the brand, overall value for money, and feedback from other customers.

Are the quotes provided fixed or negotiable?

The quotes are provided based on current market prices and are competitive. However, for large orders or specific requirements, you can contact our sales team to discuss further

How quickly will I receive the "Three Quote" options after submitting an enquiry?

You will receive the "Three Quote" options within a short period after submitting your enquiry, typically within a few hours. Our goal is to provide you with prompt and accurate pricing information

What if I need further assistance in choosing the right quote?

Our customer support team is available to help you understand the quotes and assist you in making the best decision. Feel free to reach out via phone, email, or live chat

Is there a cost for using the "Three Quote" feature?

No, the "Three Quote" feature is a complimentary service we provide to help you make informed decisions about your construction material purchases.

What is the "Instant Quote" feature?

The "Instant Quote" feature allows you to receive pricing information instantly after submitting an enquiry. This ensures that you can quickly and easily see the costs associated with your desired materials.

How does the "Instant Quote" feature work?

Once you submit an enquiry through our website, our system immediately processes your request and generates a quotation with the prices for the materials you need. This quote is delivered to you instantly.

What information do I need to provide to get an instant quote?

You need to provide details about the materials you require, including the type, quantity, and Delivery location, Timeslot of Delivery, Date of Delivery. The more detailed your enquiry, the more accurate your instant quote will be.

Can I get an instant quote for bulk orders?

Yes, our instant quote feature supports bulk orders. Simply specify the quantities you need, and our system will generate the corresponding prices.

Is there a cost for using the "Instant Quote" feature?

No, the "Instant Quote" feature is a free service we provide to help you quickly obtain pricing information for your construction materials.

How do I receive my instant quote?

Your instant quote will be displayed on your screen immediately after you submit your enquiry. You will also receive a copy via Whats app for your records.

What if I have questions about the instant quote I received?

Our customer support team is available to assist you with any questions or concerns you may have about your instant quote. Contact us via phone, email, or live chat for further assistance.

Does L1 Supply offer delivery services for the materials purchased?

Yes, L1 Supply provides comprehensive delivery services to ensure your materials reach your site safely and on time.

How does L1 Supply ensure timely delivery of materials?

We have a dedicated logistics team that coordinates with our suppliers and transport partners to guarantee reliable and timely delivery. We offer 24/7 delivery options to meet your project timelines.

What areas do you deliver to?

We are proviing deliveries with in and around the cities, Chennai, Coimbatore, Cochin, Bengaluru.

How can I track my order delivery?

Once your order is dispatched, you will receive a notification via whatsapp. You can use this tracking number on our website to monitor the status and expected delivery time of your order.

Are there any delivery charges?

Delivery charges may vary based on the order size, weight, and delivery location. Detailed information about delivery charges will be provided at the time of checkout.

What should I do if my delivery is delayed?

While we strive to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances. If your delivery is delayed, please contact our customer support team for assistance and updates.

Can I schedule a specific delivery time?

Yes, we offer flexible delivery scheduling options. You can specify your preferred delivery time at the time of placing your order, and we will do our best to accommodate your request.

What happens if there is a problem with my delivery?

If there is any issue with your delivery, such as missing or damaged items, please contact our customer support team immediately. We will work quickly to resolve the issue to your satisfaction.

Do you offer same-day delivery?

Same-day delivery options may be available depending on your location and the items ordered. Please check with our customer support team for availability and additional information.

Can I change the delivery address after placing my order?

Yes, you can update your delivery address after placing your order, but please contact us as soon as possible to make the changes. Changes may not be possible if the order has already been dispatched.

What measures are in place to ensure the safe transport of materials?

We take great care in packaging and transporting materials to prevent damage during transit. Our transport vehicles are equipped to handle various types of construction materials safely.

What types of cement does L1 Supply offer?

L1 Supply offers a wide range of cement types, including: PPC (Portland Pozzolana Cement) OPC (Ordinary Portland Cement) PSC (Portland Slag Cement) Composite Cement White Cement Premium Cement Cement Putty

Which brands of cement are available at L1 Supply?

L1 Supply offers cement from a 50 + of trusted Cement brands

Can I get technical advice on which cement to use?

es, our expert team is available to provide technical advice and help you choose the most suitable type of cement for your project. Contact us for personalized assistance.

Are there any bulk purchase discounts available?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information on bulk order discounts and special rates.

How do I place an order for cement on your website?

You can easily place an order for cement through our website by selecting the desired type and brand, specifying the quantity, and proceeding to checkout. If you need assistance, our customer support team is available to help.

How is the quality of the cement ensured?

We source our cement from reputable manufacturers and suppliers to ensure that all products meet industry standards and are of the highest quality.

What are the delivery options for cement orders?

We provide reliable delivery services to ensure your cement reaches your site on time. You can choose from various delivery options during checkout, including scheduled deliveries.

Can I track my cement order?

Yes, once your order is dispatched, you will receive a an update on Whatsapp, which you can use to monitor the status and delivery of your order on our website.

What if there is an issue with my cement delivery?

If you encounter any issues with your delivery, such as damaged or incorrect items, please contact our customer support team immediately. We will work quickly to resolve the issue to your satisfaction.

What types of bricks and blocks does L1 Supply offer?

L1 Supply offers a variety of bricks and blocks including AAC Blocks, Flyash Bricks, Cover Blocks, Chamber Bricks, Solid Blocks, Wirecut Bricks, Kerb Stone, Interlocking Blocks, Hollow Blocks, Paver Blocks, Broken AAC Blocks, Box Bricks, BJM, and Porother

Which brands of bricks and blocks are available?

L1 Supply provides bricks and blocks from several reputable brands such as Aerocon, Best Cost, Best Quality, Cellokon, Fusion, Homesure, Kamcrete, Magna, Meghalite, Mepcrete, NCL, PRIME, Ramco, Renacon, Ultratech, and Weber.

How do I choose the right type of brick or block for my project?

The choice depends on your specific construction needs. For example, AAC blocks are lightweight and energy-efficient, while solid blocks offer high strength and durability. Our experts can assist you in selecting the best option based on your project requ

Can I get technical advice on the usage of different bricks and blocks?

es, our team of experts is available to provide technical advice and help you select the most suitable bricks and blocks for your construction project. Contact us for personalized assistance. You can also check out our youtube channel "Ask The Constructio

Do you offer bulk purchase discounts for bricks and blocks?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information on bulk order discounts and special rates.

What are the delivery options for bricks and blocks?

We provide reliable delivery services to ensure your bricks and blocks reach your site on time. You can choose from various delivery options during checkout, including scheduled deliveries.

How do I place an order for bricks and blocks on your website?

You can place an order through our website by selecting the desired type and brand of bricks or blocks, specifying the quantity, and proceeding to checkout. If you need assistance, our customer support team is available to help.

Can I track my bricks and blocks order?

Yes, once your order is dispatched, you will receive a an update on Whatsapp, which you can use to monitor the status and delivery of your order on our website.

What should I do if there is an issue with my bricks and blocks delivery?

If you encounter any issues with your delivery, such as damaged or incorrect items, please contact our customer support team immediately. We will work quickly to resolve the issue to your satisfaction.

What types of bulk materials does L1 Supply offer?

L1 Supply offers a variety of bulk materials, including Aggregate (Cft and MT), P-Sand (Cft and MT), M-Sand (Cft and MT), Flyash, River Sand (Cft and MT), Filling Earth (Cft), Aggregate Soiling Stone (MT), Wetmix, Hill Earth, and GSB.

How do I choose the right type of bulk material for my project?

The choice of bulk material depends on the specific needs of your project. For example, M-Sand and P-Sand are commonly used in concrete and plastering works, while Aggregate is used in construction foundations and roadworks.You can check the Our Blogs or

Can I get technical advice on the usage of different bulk materials?

Yes, Kindly visit our Blog section or Youtube channel. We have created youtube channel series on hoe to select the best material for construction

Do you offer bulk purchase discounts for bulk materials?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information on bulk order discounts and special rates.

What are the delivery options for bulk materials?

We provide reliable delivery services to ensure your bulk materials reach your site on time. You can choose from various delivery options during checkout, including scheduled deliveries.

How do I place an order for bulk materials on your website?

You can place an order through our website by selecting the desired type and quantity of bulk materials, and proceeding to checkout. If you need assistance, our customer support team is available to help.

Can I track my bulk materials order?

Yes, once your order is dispatched, you will receive a an update on Whatsapp, which you can use to monitor the status and delivery of your order on our website.

What should I do if there is an issue with my bulk materials delivery?

If you encounter any issues with your delivery, such as damaged or incorrect items, please contact our customer support team immediately. We will work quickly to resolve the issue to your satisfaction.

What grades of Ready Mix Concrete (RMC) does L1 Supply offer?

L1 Supply offers a variety of RMC grades including M7.5, M10, M15, M20, M25, M30, M35, and M40.

What are the benefits of using Ready Mix Concrete (RMC)?

RMC offers consistent quality, reduced construction time, and cost savings due to minimized wastage and labor costs. It also ensures precise mixtures and better workability.

Do you offer technical advice on RMC usage?

Yes, our team of experts can provide technical guidance on the appropriate use and application of different RMC grades for your construction project.

What are the delivery options for RMC?

We provide timely delivery services for RMC to ensure it reaches your site when needed. Delivery options can be discussed and scheduled during the ordering process.

How do I place an order for RMC on your website?

You can place an order for RMC by selecting the desired grade and quantity on our website, then proceeding to checkout. If you need assistance, our customer support team is available to help.

Can I track my RMC order?

Yes, once your order is dispatched, you will receive a an update on Whatsapp. This allows you to monitor the status and delivery of your order on our website.

What should I do if there is an issue with my RMC delivery?

If you encounter any issues with your RMC delivery, such as incorrect or delayed delivery, please contact our customer support team immediately. We will address and resolve the issue promptly.

Are there bulk purchase discounts for RMC?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information on bulk order discounts and special rates.

What types of TMT bars does L1 Supply offer?

L1 Supply offers various types of TMT bars, including FE 500D, FE 550D, FE 500, FE 550, FE 500D CRS, FE 550SD, and binding wire. We also provide rings and other TMT products.

Which brands of TMT bars are available at L1 Supply?

We supply TMT bars from multiple brands including AANDAVAR, ARS, ARUN, Best Cost, Best Quality, DURGA, GBR, I STEEL, ISI, Jothi, JR, JSPL, JSW, KAMACHI, KAMADHENU, KOTHARI, MACHO, MCR, NOBLE, PON SURYA, PPS, PULKIT, SAIL, SIMHADRI, SSI, SUMANGALA, SUNTECH

Do you offer bulk purchase discounts for TMT bars?

Yes, we offer competitive pricing and discounts for bulk purchases. Please contact our sales team for more information on bulk order discounts and special rates.

What are the delivery options for TMT bars?

We provide reliable delivery services to ensure your TMT bars reach your site on time. You can choose from various delivery options during checkout, including scheduled deliveries.

How do I place an order for TMT bars on your website?

You can place an order through our website by selecting the desired type, brand, and quantity of TMT bars, and proceeding to checkout. If you need assistance, our customer support team is available to help.

Can I track my TMT bars order?

Yes, once your order is dispatched, you will receive a an update on Whatsapp, which you can use to monitor the status and delivery of your order on our website.

What should I do if there is an issue with my TMT bars delivery?

If you encounter any issues with your delivery, such as damaged or incorrect items, please contact our customer support team immediately. We will work quickly to resolve the issue to your satisfaction.

Are technical specifications available for the TMT bars you offer?

Yes, technical specifications for each type of TMT bar are available on our website. You can find detailed information on the product pages to help you make an informed decision.